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Returns and Refunds Terms

I'm not happy with my products, what do I do?

If the product you receive is not as described (having different colors or low-quality fabrics), we promise that you may return your order and receive a partial or full refund. You are responsible for paying return shipping fees.

Can I get a full refund?

If you do not receive your purchase within 60 days, you are eligible for a full refund.

Can I return if I give a wrong measurement?

We cannot accept returns or refund the money if you have given us incorrect measurements. Please make sure you measure your windows correctly before purchasing.

Can I cancel or change my order?

When your order is being processed, we will not accept cancellations or changes.

TERMS

Color

It is hard to represent the fabric color with 100% accuracy due to different devices' displays. We suggest you order free fabric samples to make sure the color you selected is exactly what you want.

Size

You will most likely receive your curtains at the exact same size that you ordered. External variants such as temperature and moist level have very little effects on the size of fabrics. Thus this is not something you have to worry about. In general, a size difference of 3/4" (2cm) is acceptable.

 

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